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Basic Supervision Skills: Supervision Coaching
On Demand
Course Overview
Course Quality RatingTBD
Course Description Supervisors frequently engage in coaching discussions with their employees to deal with work-related discrepancies, while fostering respectful supervisor-employee relationships.
This webinar presents a foundation for:
Assessing the work performance issue;
Communicating clearly and directly about the issue
Using a non-punitive approach to holding employees accountable while also improving problem-solving skills.
This course is provided by Heartland Center for Learning Management and will require a secondary login and/or registration. Click the LAUNCH button below to start or be taken to the course. Target AudienceFront-line supervisors and mid-level managers Learning ObjectivesUpon completion of this course, the learner will be able to:
Identify supervisor's role and responsibility when faced with situations requiring coaching/redirecting
Learn tools to diagnose performance issues and determine the best course of action
Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s)None listed Professional/Disciplinary CompetenciesNone listed FormatOnline/ Self-study Credit /CEUNone available
Duration30 mins. Specifications None listed
Course Publication Date None listed