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Don’t Panic: Principles of Risk Communication

On Demand
Course Overview Course Quality Rating TBD Course Description This course is provided by Prepare Iowa and will require a secondary login and/or registration. The purpose of this scenario is to use the principles of crisis and risk communication during a response for public health emergency. Click the LAUNCH button below to start or be taken to the course. Target Audience This course is designed for health practitioners who need to increase their ability to effectively communicate with the public, media, health care providers and response community during a public health emergency. Learning Objectives Having completed this course, the learner will be able to: Discuss the underlying theories of crisis and risk communication guidelines. Illustrate principles of developing a message map. Explain how to utilize a message map. Describe conducting pre-emergency planning to facilitate crisis and risk communication. Describe strategies to effectively communicate risk to special populations. Identify methods to identify and map special population groups. Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s) 3A2. (Tier 1): Communicates in writing and orally with linguistic and cultural proficiency 3A4. (Tier 1): Suggests approaches for disseminating public health data and information 3A5. (Tier 1): Conveys data and information to professionals and the public using a variety of approaches 3A7. (Tier 1): Facilitates communication among individuals, groups, and organizations 4A5. (Tier 1): Addresses the diversity of individuals and populations when implementing policies, programs, and services that affect the health of a community 5A5. (Tier 1): Collaborates with community partners to improve health in a community 7A14. Uses performance management systems for program and organizational improvement Professional/Disciplinary Competencies Public Health Preparedness Capabilities Community Preparedness Function 2: Build community partnerships to support health preparedness Function 3: Engage with community organizations to foster public health, medical, and mental/behavioral health social networks Community Recovery Function 1: Identify and monitor public health, medical, and mental/behavioral health system recovery needs Function 2: Coordinate community public health, medical, and mental/behavioral health system recovery operations Emergency Operations Coordination Function 4: Manage and sustain the public health response Emergency Public Information and Warning Function 1: Activate the emergency public information system Function 2: Determine the need for a joint public information system Function 3: Establish and participate in information system operations Function 4: Establish avenues for public interaction and information exchange Function 5: Issue public information, alerts, warnings, and notifications Information Sharing Function 1: Identify stakeholders to be incorporated into information flow Function 2: Identify and develop rules and data elements for sharing Function 3: Exchange information to determine a common operating picture Medical Surge Function 1: Assess the nature and scope of the incident Function 2: Support activation of medical surge Function 3: Support jurisdictional medical surge operations Function 4: Support demobilization of medical surge operations Public Health Surveillance and Epidemiological Investigation Function 1: Conduct public health surveillance and detection Function 2: Conduct public health and epidemiological investigations Function 3: Recommend, monitor, and analyze mitigation actions Function 4: Improve public health surveillance and epidemiological investigation systems Format Online/Self-study Credit /CEU None available Duration 1 hr. Specifications None listed Course Publication Date None listed
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