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This course is provided by the Northwest Center for Public Health Practice and will require a secondary login. Upon completion, please go to the Transcript page in the My Workspace menu, and select Mark Complete from the drop down action menu, then click GO. That will enable a certificate of completion. Description: Do you find yourself struggling to communicate your public health message? This self-paced, interactive module is designed for public health professionals, especially those responsible for implementing environmental health programs. It introduces key communication strategies to help field workers successfully educate the public about environmental public health issues, communicate important environmental health information to diverse audiences, resolve conflicts, and market the value of environmental public health activities to clients and the public. Learning Objectives: • Summarize the five components of the communication process • Describe three skills important for effectively educating the public about environmental public health issues • Explain four skills for communicating information to a variety of audiences • Describe five key skills that are necessary for facilitating the resolution of job-related communication conflicts • Explain four strategies that are important for marketing the value of environmental public health activities to clients and the public Target Audience: The primary audience for this module is public health professionals, especially practitioners who are responsible for implementing environmental health programs. Competencies Addressed: Association of Schools of Public Health, Public Health Preparedness & Response Core Competency Model • PHPR 2.1 Manage information related to an emergency. • PHPR 2.2 Use principles of crisis and risk communication. CDC Public Health Preparedness Capabilities • PHPC 4.3 Establish and participate in information system operations • PHPC 4.5 Issue public information, alerts, warnings, and notifications Community Health Center Core Competency Model • CHCM-CO1 Listen to others in an open manner, respects points of view of others, and promotes the expression of diverse opinions and perspectives. Council on Linkages between Academia and Public Health Practice • 4A1. Incorporate interaction strategies • 5A1. Recognize community factors affecting health • 3C1. Ensures that the health literacy of populations served is considered • 3C2. Communicates in writing and orally with linguistic and cultural proficiency • 3C3. Ensures that the public health organization seeks input from others • 3C4. Ensures a variety of approaches are considered and used for dissemination • 3C5. Interprets demographic, statistical, programmatic, and scientific information FEMA/CDC Bioterrorism Competency Model • Identify and address community health problems by applying principles of public health information systems.