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ABCs of PDCA
Course Overview
Course Quality Rating
TBD
Course Description
This course provided by NACCHO and may require a secondary registration and/or login.
This module is provided by the National Association of County & City Health Officials (NACCHO). You will need to email accreditprep@naccho.org for a free download of this webinar.
During this 90-minute webinar, Jack Moran from the Public Health Foundation provides a foundation for QI efforts in LHDs. This presentation covers the importance of team building and communication plans in the context of QI and expands on each phase of the Plan-Do-Check-Act (PDCA) cycle.
Click the LAUNCH button below to start or be taken to the course.
Target Audience
This course is designed for Local Public Health Department staff.
Learning Objectives
- Identify two reasons to tend to team building and team work in QI efforts
- Describe the importance of a communications plan regarding QI efforts
- Understand the PDCA cycle Understand the importance of measurable objectives in a QI process
COL Competencies/COL Tier(s)
- 2A.11 (Tier 1): Applies strategies for continuous quality improvement
- 2B.12 (Tier 2): Implements strategies for continuous quality improvement 2
- C13 (Tier 3): Develops strategies for continuous quality improvement
Professional/Disciplinary Competencies
Community Health Center Core Competency Model (CHCM)
- Q1: Develop team structures and required systems regarding customer service and continuous quality improvement.
- Q4: Teach quality improvement model to employees and assure that they utilize continuous quality improvement tools.
Format
Archived Webinar
Credit /CEU
none
Duration
1.5 hrs.
Specifications
This webinar will require QuickTime compatibility
You can download QuickTime here: http://www.apple.com/quicktime/download/
Course Publication Date
7/11/2013
